Most Recent IELTS Exam Question. Get Latest IELTS Questions for Speaking & Writing Module. Actual Test & Actual Questions. Speaking Test (Full Interview) Part 1 (Introduction) – What is your full name? – Can I see your ID? – Where are you from? – Do you work or study? Part 2 (Cue Card) Talk about an occasion when you received a good service from a person. Please say – What was the service? – When and where did you receive it? – Why did you like it so much? Part 3 (Discussion) – How did you feel after it? – What is the difference between services from a big or small companies? – What jobs require staff to get in touch with a lot of people? – What qualities should the staff member have for such job? Why? – What should people do when they receive bad service?